Unlocking Hayden’s Present.

For Hayden’s christmas present we gave him a virgin sim card and some credit. Because he doesn’t have a mobile yet, we unlocked my old one that I paid out to get my iPhone. Easy process- went to the Vodafone store and they told me how to get the IMEI, and then I put it into this site, and got the rest of the codes… it was hard to find though, so I’m posting it here in case you ever need to do this!!

https://unlock.vodafone.com.au/voila/handsetunlock/self-service.html;jsessionid=24A8E8832E36C93870FA1CC678297C2E?method=selectService

The phone I unlocked was a Nokia E65, and here’s the process…

Nokia E65

PHONE UNLOCK PROCEDURE

PLEASE READ THE INSTRUCTIONS CAREFULLY BEFORE YOU ATTEMPT ANY UNLOCK PROCESS

This procedure unlocks the handset from being network restricted from only using SIM cards from Vodafone Australia. In case of difficulties, please refer to the FAQ listed below

1. Take note of the unlocking code shown above

2. Insert a Non-Vodafone Australia working SIM card.

3. Ensure the phone is charged and then switch the phone on.

4. Optional Step: If the SIM card has a PIN, enter your PIN number. (See FAQ below)

5. The phone will then display a message. The most common is “SIM card not valid”. (Different message? See FAQ below)

6. Carefully read step 6 before attempting to enter the unlock code. This step has the potential to PERMANENTLY BLOCK YOUR PHONE!

Enter into the phone #pw+ followed by the 15-digit unlocking code then +1# (Unlocking code is shown above). Do not enter the 15-digit IMEI number by mistake

To enter + press the * (star) key two times

To enter p press the * (star) key three times

To enter w press the * (star) key four times

For Example: If your 15-digit unlocking code is 123456789012345, enter the following in sequence: #pw+12456789012345+1#

(When entering the unlocking sequence it disappears? See the FAQ below)

7. Then press “OK”

8. The handset will display “SIM card restriction off” unlocked after successful entry of the unlocking code. This will be confirmed if you can make and receive calls with the Non-Vodafone Australia SIM card. (You will need reception and phone credit with the different network provider)

Please Note:

If a wrong unlocking code is entered, it will display “CODE ERROR”

If the 15-digit unlock code is incorrectly entered three (3) consecutive times the phone will be blocked and it will display “Not allowed” and is now a blocked phone. If you enter the unlocking sequence correctly after that point the phone will still not unlock due to it now being blocked.

To unblock your phone, please contact Vodafone Customer Care on 1555 (Free call from your Vodafone Mobile) or 1300 650 410 (from any other phone). The phone will continue to work with a Vodafone Australia SIM card.

FAQ:

Question: My phone asks to enter a PIN number

Answer: For SIM cards with PIN ENABLED you will be required to enter a PIN. This is not the unlocking code that has just been provided. For information concerning the PIN, PIN2, PUK and PUK2 codes for a SIM card please read the manual that came with your phone. This is not a handset unlocking difficulty.

Question: My handset displays a different message then what is shown in this procedure when I insert a Non Vodafone Australia SIM card.

Answer: The most common message the phone will display is “SIM card not valid”. Because each handset may have a different variation in software there is no standard message when a Non Vodafone Australia SIM card is inserted. If your handset displays a different message it is recommended to move onto the next step in the unlocking procedure.

List of possible messages – “Phone Restricted”, “Enter Restriction Code”, “SIM Card Invalid”, “SIM Card Not Accepted”. The handset may even then display a message ‘Undo’, select this option and move onto the next step in the procedure.

Note: Faulty SIM Cards – The handset may also display messages indicating the SIM you are using to unlock the handset is faulty, it could display “Insert SIM” “Bad Card”, “Card Error” or “Card Rejected”, confirm the SIM card is inserted correctly – Gold area downwards and the cut of the corner matches correctly. You will need a working Non Vodafone SIM card to unlock the handset, Vodafone can not assists with other networks faulty SIMs

Question: When entering the unlocking sequence it disappears?

Answer: Nokia phones have a feature where the unlock code needs to be quickly entered. If the code is entered too slowly, what you have entered will disappear and you will have to start all over again from step 3

Question: I am not currently in Australia and experiencing difficulties unlocking the phone that I purchased from a Vodafone Australia outlet

Answer: Clearly note this in the difficulties description. Vodafone Australia can only send a reply to the difficulty by email.